White-Label Ecommerce

Terms of Service

White Label Ecommerce

Operated by Elevation Lab Marketing Services - FZE

Effective date: 13 September 2026
Last updated: 13 September 2026

1. About these Terms

These Terms of Service ("Terms") govern your access to and use of the website white-labelecommerce.com, the White Label Ecommerce offering, and all related products, digital content, stores, templates, brand assets, training, community spaces, live sessions, software access and support that we make available (together, the "Services").

The Services are provided by Elevation Lab Marketing Services - FZE, a free zone establishment registered in the Emirate of Dubai, United Arab Emirates under Trade Licence No. 3503, issued by the Ports, Customs and Free Zone Corporation (Trakhees), with its registered address at Flexi Desk, DUQE Square Business Center, Quarter Deck, Mina Rashid, QE2, Dubai, United Arab Emirates.

In these Terms, "we", "us", "our" and "the Company" mean Elevation Lab Marketing Services - FZE. "You", "your", "Member" and "Customer" mean the person or entity that purchases, registers for, or uses the Services. "White Label Ecommerce" is a trading brand operated by the Company.

By purchasing, registering for, accessing or using any part of the Services, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, do not purchase or use the Services.

These Terms should be read together with our Privacy Policy, Earnings Disclaimer, Refund Policy and Performance Guarantee Policy, each of which is incorporated into these Terms by reference and forms part of your agreement with us.

2. Eligibility

To purchase or use the Services you must:

We may refuse, suspend or cancel any order or account at our discretion where we reasonably believe these eligibility requirements are not met.

3. What the Services are

White Label Ecommerce is an educational and tooling package for people who want to launch and operate their own ecommerce businesses. Depending on the enrollment option you purchase and your payment status, the Services may include:

The exact inclusions, quantities and limits of your purchase are those described on the checkout page or order form at the time you buy, as further defined in section 4.

The Services are digital products and services. Nothing in the Services constitutes the sale of physical goods by us to you, and we are not the seller, manufacturer, importer or shipper of any product you subsequently source, brand or sell.

4. Enrollment options and what each one includes

There are two ways to enroll. They are not equivalent, and the difference is set out below. By purchasing, you confirm you have read this section.

4.1 Pay in full

A single payment of $997 USD. This grants:

4.2 Flexible payment plan

Four monthly payments of $249 USD each. This operates as a rolling entitlement, not as a debt. Specifically:

4.3 Enterprise Whitelabeler does not auto-renew

Whitelabeler access included with either enrollment option is a fixed bonus term. It does not automatically renew and you will not be charged for it when it ends. When the included term expires, Whitelabeler access ends. You may subscribe separately at the pricing published at whitelabeler.ai if you wish to continue. Files you downloaded and pages you published remain yours either way.

4.4 What lifetime program access means

Lifetime program access means continuing access to the store library, including stores added after you join, the launch training, the weekly live meetings, the mastermind and the community, with no further charge to you and no renewal, for as long as we continue to operate the White Label Ecommerce offering.

Two things sit outside it. It does not include software: Whitelabeler access is a fixed bonus term governed by sections 4.1 to 4.3. And while the library as a whole is yours for life, we may retire, replace or update individual stores, recordings, sessions, tools and supplier introductions over time, and third party platforms we rely on may change. Section 17 describes how we handle those changes and what happens if we ever discontinue the offering.

4.5 New stores added to the library

We intend to add new ready to launch stores to the library on a regular basis. The rate at which stores are added is an operational target and not a contractual delivery obligation. We do not guarantee a specific number of new stores in any given week, month or year, and we do not guarantee that any store will suit your market, budget or experience level.

4.6 Stores are shared and non-exclusive

The stores, brands, templates and creative assets in the library are supplied to many Members. We do not grant exclusivity in any store, brand, niche, product, design or territory, and we do not guarantee that any brand name, domain or mark supplied is available for registration or free from third party rights. Section 10 sets out your responsibility to carry out your own clearance searches.

5. The Services are education and tooling, not a managed business

You are solely responsible for your own business. We provide information, stores, templates, software, sessions and guidance. We do not:

Nothing said or provided by us, our team, our contractors, our guest speakers or other Members should be relied upon as professional advice. You should obtain independent professional advice appropriate to your circumstances and your jurisdiction before acting on anything you learn through the Services.

Your results depend on factors outside our control, including your effort, skill, capital, product selection, market conditions, advertising performance, supplier performance and compliance with applicable law. Please read our Earnings Disclaimer, which forms part of these Terms.

6. Accounts and access

You may be required to create an account to access the Services. You agree to provide accurate, current and complete information and to keep it up to date.

Access is personal to you or, where you purchase as an entity, to the named individual seats included in your purchase. You must not:

You are responsible for all activity that occurs under your account and for keeping your credentials secure. Notify us immediately if you believe your account has been accessed without authorisation.

We may suspend or terminate access where we reasonably detect credential sharing, unauthorised distribution of materials, or any other breach of this section, without refund.

7. Pricing, payment, taxes and currency

All prices are quoted in United States Dollars unless stated otherwise at checkout. You authorise us and our payment processors to charge the payment method you provide for all amounts due under the enrollment option you selected.

Payment plan mechanics. On the flexible payment plan, each of the four payments is charged automatically on the schedule shown at checkout. As set out in section 4.2, this is a rolling entitlement. You are not committing to a total contract value, and stopping payment ends your access rather than creating a debt.

Failed payments. If a payment on the plan fails, we may retry the charge and we may suspend access until the payment succeeds. We will not pursue you for unpaid future instalments.

No recurring charge after completion. Once the fourth payment on the plan has been taken, or once a pay in full purchase has been completed, no further automatic charges are made to your payment method in respect of that purchase.

Price changes. We may change pricing, enrollment structure and inclusions for new purchases at any time. Changes do not affect the entitlements of a purchase already completed.

Taxes. Prices are exclusive of taxes unless stated. Where value added tax or any equivalent sales, use, withholding or similar tax applies to your purchase under the laws of the United Arab Emirates or your own jurisdiction, that amount will be added to, or accounted for in addition to, the price. You are responsible for any taxes arising from your own business activity, including any obligation to register for or remit tax in your own country.

Currency conversion and bank fees. Any currency conversion charges, international transaction fees or bank charges applied by your card issuer or bank are your responsibility and are not refundable by us.

8. Refunds and the Performance Money Back Guarantee

Refund eligibility is governed by our Refund Policy and, where a performance based guarantee applies to your purchase, by our Performance Guarantee Policy. Both documents form part of these Terms.

The Performance Money Back Guarantee is conditional and performance based. It is not a satisfaction guarantee, a trial, or a right to change your mind. Eligibility requires that you actually launched one of our stores and can evidence genuine implementation, including the specific engagement, advertising, spend and participation conditions set out in the Performance Guarantee Policy. Requests that do not meet every condition are declined. We reserve the right to assess the quality and good faith of your implementation, and meeting the minimum conditions does not by itself guarantee a refund.

Because the Services deliver immediate access to digital content, stores, brand assets and software, any statutory right of withdrawal from a distance contract that exists in your jurisdiction may not apply once access has been granted. Where you have a non-waivable statutory right, nothing in these Terms limits it.

9. Chargebacks and payment disputes

If you believe a charge is incorrect, contact us first at support@whitelabeler.ai. We will investigate and respond promptly.

Initiating a chargeback, payment reversal or bank dispute without first contacting us and without a valid basis is a breach of these Terms. In that event we may:

Access logs, download records, login records, session attendance and community activity may be used as evidence in any dispute.

10. Licence to use our materials

Subject to your compliance with these Terms and to your payment status, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Services and the materials we provide for the sole purpose of building and operating your own ecommerce business.

What you may do. You may adapt, rebrand, modify and deploy the stores, templates, wireframes, brand assets and creative assets we supply within your own ecommerce stores and marketing, including for a store you own with a business partner.

What survives. Pages you have published to your own store, and files you have downloaded, remain yours to use permanently, including after your Whitelabeler term ends, after you stop a payment plan, and after you cancel. Published pages run on your own store's code, not on our systems, and will continue to work. This does not apply where your access was terminated for breach under section 22, in which case all licences granted under this section end immediately.

What you may not do. You must not:

Brand clearance is yours. Before you commit to a brand name, logo or mark taken from the library, you are responsible for carrying out your own availability and clearance searches in every territory where you intend to trade, and for any trade mark, domain or company registration.

11. Intellectual property

All intellectual property rights in the Services, including the website, training content, videos, written materials, stores, templates, wireframes, prompts, frameworks, software, source code, trade marks, logos, brand names and the look and feel of our platforms, are owned by or licensed to the Company. Nothing in these Terms transfers ownership of any of those rights to you.

You retain ownership of the content you create, upload or supply, including your logo, product images, product data, copy and customer data ("Your Content"). You grant us a limited, worldwide, royalty free licence to host, store, process, reproduce and display Your Content only to the extent necessary to provide, support and improve the Services, and to comply with law.

If you post Your Content in a community space, you grant other Members a limited right to view it within that space. If you give us written permission, or publicly post a result, testimonial or case study in a community space that we operate, you agree we may reproduce it in marketing materials, with attribution as posted, unless you ask us in writing to stop.

If you believe material available through the Services infringes your intellectual property, contact us at support@whitelabeler.ai with details of the work, the location of the material and a statement of your rights. We will investigate and remove infringing material where appropriate.

12. Done with you media buying sessions

Where your purchase includes a done with you media buying launch, the following applies.

13. Third party platforms, suppliers and logistics

The Services rely on, and may direct you to, third party platforms and providers, including Shopify, Meta, TikTok, Google, community hosting platforms, payment processors, artificial intelligence providers, sourcing agents, manufacturers, freight forwarders and logistics agents.

We are not responsible for, and give no warranty in respect of:

Sourcing and logistics agent. Where we introduce you to a sourcing or logistics agent, the introduction is a convenience. Any contract you enter into with that agent, or with any supplier or manufacturer, is between you and them. We are not a party to it, we do not act as your buying agent, we do not hold your funds, and we are not liable for product quality, defects, delays, customs issues, duties, seizures, damage, loss or non-delivery. You must carry out your own due diligence, obtain samples, verify certifications and agree your own terms.

Where we receive a commission, affiliate fee or other benefit for referring you to a third party tool or service, we will disclose that fact where required by law. Such referrals are not an endorsement of suitability for your circumstances.

14. Software, artificial intelligence and mirroring

Whitelabeler. Where your purchase includes Enterprise Whitelabeler, that access is provided subject to the Whitelabeler Terms of Service and Privacy Policy published at whitelabeler.ai, which apply in addition to these Terms. Where there is a direct conflict between the two documents in relation to use of the software itself, the Whitelabeler terms prevail for that subject matter. Plan allowances, including any monthly limit on pages designed or mirrored, apply as described on the Whitelabeler pricing page, and unused allowance does not roll over.

Artificial intelligence output. Parts of the Services generate text, images, creatives or layouts using artificial intelligence. AI output may be inaccurate, generic, non-compliant with a given platform's policies, or similar to output generated for other users. You are responsible for reviewing, editing, fact checking and legally clearing any AI generated output before you publish or advertise with it. We make no warranty that AI output is original, accurate, non-infringing, or fit for any particular purpose, and ownership of AI output may be limited or unavailable under the law of your jurisdiction.

Mirroring and reference material. Some tools allow you to start from an existing page as a structural reference. You are solely responsible for ensuring that anything you publish does not copy protected text, photographs, trade marks, product claims, packaging or other protected elements belonging to a third party. You must replace referenced content with your own brand, your own copy and your own imagery before publishing. We do not review your published pages and accept no liability for your use of third party material.

15. Your responsibilities and compliance

You are solely responsible for the lawful operation of your business. Without limiting that responsibility, you agree that you will:

You accept full responsibility for the consequences of your business activity, including refunds, chargebacks, disputes, regulatory action and claims brought by your customers, suppliers or third parties.

16. Community rules and conduct

Where the Services include access to a community space, group chat, mastermind or live meeting, you agree to:

Information shared in the community by us or by Members is shared in confidence for the benefit of Members. You must not disclose it externally.

Live meetings may be recorded. By joining a meeting you consent to being recorded and to that recording being made available to Members. If you do not wish to appear, keep your camera and microphone off and do not submit questions on the recording.

We may moderate, edit or remove content, and may warn, mute, suspend or remove a Member, at our discretion. Removal for a serious or repeated breach may be made without refund.

17. Support, availability and changes to the Services

We provide support by email, and through in-app or community channels where applicable, during normal working hours in the United Arab Emirates, excluding public holidays. We aim to respond within two business days but do not guarantee a response time.

We aim to keep the Services available but do not guarantee uninterrupted or error free access. We may suspend access for maintenance, updates, security or reasons outside our control.

We may modify, improve, replace or discontinue any individual store, module, session, bonus, tool or component of the Services. Content libraries change over time and we do not guarantee that any specific store, recording, bonus or supplier introduction will remain available indefinitely. Where a change materially reduces the core value of what you purchased, we will give reasonable notice.

If we discontinue the offering entirely while you hold an unexpired paid software term, we will refund the unused portion of that term on a pro rata basis. This is your sole remedy in that event.

18. Stated values, testimonials and media mentions

Stated values. Any itemised or total value figures shown on our sales pages, including any "total stack value" figure, are our own estimate of what comparable products and services would cost if purchased separately. They are illustrative, they are not a statement of cost, market price or resale value, and they are not used as a basis for calculating any refund. Refunds, where granted, are calculated on amounts you actually paid to us.

Media mentions. Where we display the names or logos of media outlets, these indicate that we or our founder have been featured in, mentioned by, or distributed through those outlets. They are not endorsements of White Label Ecommerce, of any result, or of any claim made on our pages, and they do not imply any review, verification or approval by those outlets.

Testimonials. Testimonials and case studies reflect the experience of specific individuals. They are not typical, not verified as to accuracy, and not a promise of your results. See our Earnings Disclaimer.

19. Disclaimer of warranties

To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis. We expressly disclaim all warranties, conditions and representations of any kind, whether express, implied or statutory, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, non-infringement and quiet enjoyment.

We do not warrant that the Services will meet your requirements, that any information is complete, accurate or current, that any strategy will work in your market, that any store or product will sell, that any supplier will perform, or that any defect will be corrected.

20. Limitation of liability

To the maximum extent permitted by law:

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

You acknowledge that the pricing of the Services reflects this allocation of risk, and that we would not provide the Services on these terms without it.

21. Indemnity

You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, contractors, agents and licensors from and against all claims, demands, actions, liabilities, losses, damages, fines, penalties, costs and expenses, including reasonable legal fees, arising out of or in connection with:

22. Term, suspension and termination

These Terms apply from the moment you first access or purchase the Services and continue for as long as you hold any entitlement.

You may stop using the Services at any time. On the flexible payment plan you may stop future payments by contacting us at support@whitelabeler.ai or through your account, with the effect described in section 4.2.

We may suspend or terminate your access, in whole or in part, immediately and without refund where:

On termination for breach, your licence to use our materials ends as described in section 10, lifetime program access is withdrawn, software access ends, and any amounts already due remain payable.

Sections that by their nature should survive termination will survive, including sections 9, 10, 11, 15, 18, 19, 20, 21, 24 and 25.

23. Privacy and communications

Our handling of personal data is described in our Privacy Policy. By purchasing or registering, you consent to receiving service related communications from us by email, including account, billing, security, scheduling and delivery messages. These are not marketing messages and you cannot opt out of them while you hold an active entitlement.

You may opt out of marketing emails at any time using the unsubscribe link or by contacting us. You agree that electronic communications satisfy any legal requirement that communications be in writing.

24. Confidentiality

Each party may receive information from the other that is confidential. Our confidential information includes unreleased content, store and supplier information, internal processes, pricing offered to you that is not publicly advertised, and information shared in closed community spaces or live sessions. You agree not to disclose it to any third party or use it other than to receive the Services. This obligation continues for three years after termination, and indefinitely for anything that qualifies as a trade secret.

25. Governing law and disputes

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by the federal laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Dubai, including the regulations of the Ports, Customs and Free Zone Corporation and Trakhees applicable to establishments licensed in the DUQE free zone, without regard to conflict of law principles.

Informal resolution first. Before commencing any formal proceedings, you agree to contact us at support@whitelabeler.ai with a written description of the dispute and to allow us thirty days to resolve it in good faith. Most issues are resolved at this stage.

Jurisdiction. If the dispute is not resolved, the courts of Dubai, United Arab Emirates have exclusive jurisdiction, and you submit to that jurisdiction. Where mandatory consumer protection law in your country of residence gives you the right to bring proceedings in your local courts, that right is not affected.

Individual claims. To the extent permitted by law, you agree that any claim will be brought in your individual capacity and not as a claimant or class member in any class, collective or representative proceeding.

Time limit. Any claim arising out of or relating to the Services must be brought within one year of the date the cause of action arose, to the extent such a limit is permitted by law.

26. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disaster, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, government action, sanctions, changes in law, strikes, failures of telecommunications, internet or hosting providers, cyber attack, or the suspension or discontinuation of a third party platform on which the Services depend.

27. Changes to these Terms

We may update these Terms from time to time to reflect changes in our Services, our business or the law. The current version will always be published on our website with the date it was last updated.

Where a change is material, we will give reasonable notice by email or by notice within the Services before it takes effect. Continued use of the Services after the effective date of a change constitutes acceptance.

28. General

Entire agreement. These Terms, together with the Privacy Policy, Earnings Disclaimer, Refund Policy, Performance Guarantee Policy and the checkout page for your purchase, form the entire agreement between you and us, and supersede all prior discussions, representations, proposals, marketing statements and communications, whether written or oral. Nothing in this clause limits liability for fraudulent misrepresentation.

No reliance on marketing statements. You agree that you have not relied on any statement, promise, projection, testimonial, stated value or representation not expressly set out in these Terms or at checkout.

Severability. If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions will continue in full force.

No waiver. Our failure or delay in enforcing any provision is not a waiver of it, and a waiver on one occasion is not a waiver on any other.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign or transfer these Terms to an affiliate or in connection with a merger, acquisition, reorganisation or sale of assets.

No third party rights. No person other than you and us has any right to enforce these Terms.

Relationship. Nothing in these Terms creates a partnership, joint venture, agency, franchise or employment relationship between you and us.

Headings. Headings are for convenience only and do not affect interpretation.

Language. These Terms are written in English. Any translation is provided for convenience only, and the English version prevails in the event of any inconsistency.

29. Contact

Elevation Lab Marketing Services - FZE
Flexi Desk, DUQE Square Business Center, Quarter Deck, Mina Rashid, QE2
Dubai, United Arab Emirates
Trade Licence No. 3503

Email: support@whitelabeler.ai

We read everything and aim to reply within two business days.

Terms of Service Privacy Policy Earnings Disclaimer Refund / Performance Guarantee Policy